Elite Pro Sports had developed into a complex international operation spanning product development, manufacturing, wholesale distribution, club supply, warehousing, ecommerce and physical retail.
Its existing ERP platform continued to support the immediate operation, but it was not considered capable of scaling alongside the company’s growth plans or accommodating the breadth of new integrations the business required.
Several important processes remained manual or disconnected. Warehouse teams had no handheld technology supporting goods-in, picking, stock movements or stocktakes. Finance, inventory, manufacturing, wholesale, ecommerce and retail information needed to move more effectively across the business, supported by stronger reporting and management visibility.
The company was also preparing to replace its retail hardware and EPOS estate, introduce six mobile POS devices, transition its ecommerce operation from WooCommerce to a new Shopify platform and support further expansion across the UK and international markets.
This was not simply a requirement for a new finance or retail system. Elite Pro Sports needed a connected enterprise platform capable of supporting the complete movement of products, orders, inventory and financial information across every part of its operation.
The selected solution needed to accommodate head-office users, manufacturing workflows, wholesale customers, warehouse and logistics teams, ecommerce operations, six retail locations, 13 fixed POS terminals and mobile event retailing.
